Delivery methods
FREE DELIVERY ON ORDERS OVER £999
If the order total is less than £999 (including VAT) a delivery cost of £99 (including VAT) will be added. However, orders to be delivered outside mainland Spain (the Balearic Islands, the Canary Islands, Ceuta or Melilla) are excluded from this promotion.
Free delivery
(no installation)
The delivery will be considered to be "at street level (entrance of the house or apartment block)".
Therefore, you are responsible for moving and installing the equipment in the location of your choice.
Free delivery
and installation
he delivery will be considered to be "at street level (entrance of the house or apartment block)", then the technician will come to your home for the installation. The day after you purchase the item(s) you will be contacted by the technician in your area to leave your contact details and to await the arrival of the product.
Destinations in the Canary Islands, Ceuta and Melilla
Both the tax corresponding to the Canary Islands (IGIC) and Ceuta and Melilla (IPSI) and the import tax of the goods must be paid by the recipient upon receipt of the item at the destination.
DELIVERY TIMESCALE
At Cadenza Fitness we make every effort to meet the delivery timescale to which
we have committed, wich is 2-5 days. We deliver all over Spain, including
mainland
Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla.
In case of orders with several items, the order may be received in several different deliveries, as we
always seek the fastest delivery of the chosen products.
DELIVERY INCIDENTS
When you receive your package, it is important to check that the packaging and the inside are in good condition. If you notice any incident, you must indicate it on the delivery note. Furthermore, you will have to notify us of the incident within 24 hrs. Otherwise, we cannot be held liable for any damage caused.
In the event of any incident, the Cadenza Fitness team undertakes to address it within 48 business hours. You can contact us using the form on the contact page, or send us an email to [email protected]