Data protection and Cookies

Data Protection or Privacy Policy

GymCompany Retail SL guarantees to the website’s users that it complies with the EU General Data Protection Regulation (GDPR) 2016/679, and that it has established the security measures required by the laws and regulations intended to preserve the secrecy, confidentiality and integrity in the processing of their personal data.

   

Such personal data will be used in the manner and with the limitations and rights granted by the personal data protection regulation.

   

The purpose of the collection and processing of the personal data requested is to provide administrative and commercial service to the user. GymCompany Retail SL undertakes to uphold the utmost discretion, secrecy and confidentiality of the personal data at its disposal. You have the right to obtain confirmation as to whether GymCompany Retail SL is processing your personal data and therefore you have the right to access your personal data, rectify inaccurate data or request its erasure when the data is no longer necessary for the purposes for which it was collected.

BASIC INFORMATION ON DATA PROTECTION
Data controller	We are GymCompany Retail SL and we manage the website (www.gymequipmentsuperstore.co.uk/)
Purpose	We will use your data, among other purposes, to process your registration as a user, manage the purchase of products or services, address your queries, improve your shopping experience or send you commercial information by post, email or telephone
Legitimation	We are entitled to process your data for reasons such as: processing the data to execute the contract you accept when you register, make a purchase, enjoy one of our services or functions or our interest in answering your queries. If the purpose of the processing requires your consent, it will be given by a clear affirmative action, e.g. to send you our newsletters, among other actions.
Data storage	The personal data provided will be kept for the time necessary to fulfil the purpose for which they are collected and to determine any possible liabilities that may arise from the purpose, in addition to the periods established in the archives and documentation regulations.
Data communication	We will share your data with service providers who help us to improve and personalise the service, e.g. carriers
Rights of data subjects	You have the right to access, rectify or delete your personal data.

   

We invite you to read all about data protection, privacy and the legal notice to gain an in-depth understanding of how we process your personal data and the rights you have in relation to them.

   

If you have any questions about GymCompany Retail SL's Privacy Policy or Data Protection, please contact our data protection officer or our customer service.

   

Data controller

1. Identity: GymCompany Retail SL (www.gymequipmentsuperstore.co.uk/)
2. Registered office: Avda. Corts Catalanes 9-11, 08173, Sant Cugat del Valles, Barcelona, (Spain), (company tax ID (CIF): B65483232)
3. Email: [email protected]
4. Telephone: 932 201 655

Purpose

The purpose of the data processing corresponds to each of the processing activities conducted by GymCompany Retail SL through the website, app or on a personal level from our physical stores. For this purpose, we collect the following data

1. Identifying information (e.g. your contact details)
2. Data on purchases, orders, returns, etc. (we do not store your card data)
3. Connection, geolocation and browsing data (e.g. when you interact with us from your phone)
4. Commercial information (e.g. if you are subscribed to our newsletter)
5. Data on your tastes and preferences
6. Questions about the service or products you have received (your experience helps us to improve)

When we ask you to fill in your personal data to give you access to a function or service on the platform, we will mark some fields as compulsory, as they are data that we need to provide you with the service or give you access to the function in question. Please note that if you choose not to provide us with these data, you may not be able to complete your user registration or enjoy these services or functions. The main purposes of collecting these data are:

1. Answering your calls, emails or queries.
2. Managing your registration on the platform to manage and deliver orders, process returns, etc.
3. Asking for your opinion on the service received or products purchased.
4. Sending communications about news or offers of interest.
5. Keeping up to date on the status of products, stock, price, delivery timescale.
6. Improving and personalising the experience with you through data analytics.
7. Preventing and combating fraud.

 

Legitimation

Your data is processed for the fulfilment of legal obligations by GymCompany Retail SL and depends on the purpose of the processing. If such purpose requires your consent, it will be shown with a clear affirmative action.

Data storage

The personal data provided will be kept for the time necessary to fulfil the purpose for which they are collected and to determine any possible liabilities that may arise from the purpose, in addition to the periods established in the archives and documentation regulations.

Data communication

In order to fulfil the purposes laid down in this Privacy Policy, it is necessary for us to provide access to third parties who support us in the services we provide to you.

1. Financial institutions
2. Fraud detection and prevention entities
3. Technology service providers
4. Logistics, transport and delivery service providers and partners.
5. Providers of services related to customer services.
6. Providers and partners of services related to marketing and advertising.

Rights of data subjects

We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.

You can exercise these rights by sending us an email to [email protected], indicating the reason for your request and the right you wish to exercise. If we deem it necessary, we will request a copy of a document proving your identity in order to identify you.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

1. Ask us for access to the data we hold about you. If you are a registered user of the platform, you can also view this information in the section corresponding to your customer area
2. Ask us to rectify the data we already hold
3. Ask us to delete your data inasmuch as they are no longer necessary for the purpose for which we need to process them as we have informed you above, or to the extent that we no longer have the legitimacy to do
4. Ask us to restrict the processing of your data, which means that in certain cases you can ask us to temporarily stop processing your data or to keep them longer than necessary when you may need it

 

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